Keywords: stigers com
Description: 5 reviews of Steger's Furniture "We were greeted when we entered the store by Pat Hill. He did a amazing job helping us find what we needed. We bought a high top kitchen table and stools and a new sectional couch! Great experience! No interest for…
We were greeted when we entered the store by Pat Hill. He did a amazing job helping us find what we needed. We bought a high top kitchen… Read More
My family and I went. cash-in-hand, to buy a living room group. Not one salesperson spoke to us. I went upstairs to find someone and the young man that moves furniture hissed at us for being on the stairs in his way. I went back downstairs to the desk to get a salesperson and nobody would even look up and acknowledge we were there. We waited 24 minutes for the current salesperson to get off of the phone. He kept holding his finger up letting us know he would be off in a second. He continued to talk about football and the buffalo wings he had to eat. We spent our money elsewhere. No reason to force money on people who obviously don't care.
Ann, I'm very sorry that this was your experience with our store, it is not the experience that I want our customer's to have when shopping with us. We take our customer service very seriously and want all of customer's to feel at home in our store and receive the prompt help they need when selecting furniture. Saturday the 16th and Sunday the 17th were very high traffic days for us and unfortunately we were not able to give every customer the attention they needed. But that is no excuse. Again, I am very sorry for your experience and hope you give us another chance in the future. Bryan Steger